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How Do I Transfer a Ticket?

You can transfer a ticket from your Circolo account to another person. The recipient must accept the ticket before the transfer is complete.

Transfer Your Ticket

To transfer a ticket:

  1. Sign in to your Circolo account.

  2. Open My Tickets.

  3. Select the ticket you want to transfer.

  4. Select the three-dot menu in the top-left corner of the ticket.

  5. Select Transfer Ticket.

  6. Enter the recipient’s details.

  7. Confirm the ticket transfer.

The recipient will receive an invitation to accept the ticket.

What Happens After I Transfer a Ticket?

Once you transfer the ticket:

  • your existing QR code will no longer be valid

  • the recipient must accept the ticket

  • the transfer is not complete until the recipient accepts it

  • the recipient will receive access to the transferred ticket after accepting it

Do not use or share the original QR code after starting the transfer, as it will no longer provide valid entry.

Why Is My Ticket Transfer Still Pending?

A ticket transfer will remain pending until the recipient accepts the ticket.

Ask the recipient to check their email and follow the instructions to accept the transfer. They may also need to check their spam or junk folder.

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