After completing your ticket purchase, you will receive a confirmation email with your tickets attached.
You can also access your tickets at any time by signing in to your Circolo account.
Receive Your Tickets by Email
Once your purchase is complete, Circolo will send a confirmation email to the email address linked to your account.
The confirmation email includes:
your ticket purchase details
your tickets
the QR codes used for entry
options to add eligible tickets to your Apple Wallet or Google Wallet
Keep this email available so you can easily access your tickets before the event.
Add Tickets to Apple Wallet or Google Wallet
You may be able to add your ticket directly to your mobile wallet from the confirmation email.
To add a ticket to your wallet:
Open the ticket confirmation email on your mobile device.
Select the option to add the ticket to Apple Wallet or Google Wallet.
Follow the prompts on your device.
Open your mobile wallet when you arrive at the event.
Access Tickets Through Your Circolo Account
You can also retrieve your tickets by signing in to your Circolo account on a mobile or desktop device.
To access your tickets:
Sign in to your Circolo account.
Open My Tickets.
Select the relevant event or ticket.
Open the ticket to view its QR code.
The QR code can be scanned at the event entrance.
What Should I Do If I Cannot Find My Tickets?
If you cannot find your ticket confirmation email:
check your spam or junk folder
confirm that you are checking the email address linked to your Circolo account
sign in to your Circolo account and open My Tickets
contact the event organiser if the ticket is still unavailable
Do not share your QR code with anyone else, as it may be used to gain entry to the event.