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What Should I Do If I Don’t Have All the Attendee Details for a Group Booking?

When making a group booking with multiple tickets, you may be asked to enter the name of each attendee during checkout.

If you do not yet know who will be attending, you can use temporary placeholder names and update the ticket details later.

Use Placeholder Names During Checkout

Enter a simple placeholder for each attendee whose details are not yet confirmed.

For example:

  • Guest 1

  • Guest 2

  • Guest 3

  • Attendee TBC

  • Name to be confirmed

This allows you to complete the group booking without waiting for the final attendee list.

Update the Attendee Details Later

Once the attendee names are confirmed, return to your Circolo account and update the ticket details before the event.

To help avoid issues at check-in, update each ticket with the correct attendee information as soon as possible.

Important Information

Placeholder names are temporary and should be replaced before the event.

Make sure each ticket has the correct attendee details so that:

  • the guest can be identified at check-in

  • the correct information is linked to each ticket

  • event communications reach the appropriate attendee

  • any required forms or event details are completed accurately

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