The Orders page is your central hub for viewing and managing your orders and returns. This guide will walk you through its features, including filters, sorting, the timeline view, and order details.
Navigating the orders page
Use the search bar, filters, and sorting options to find specific orders.
Apply preset filters or create your own to narrow down your view.
Sort by any column in the table.
In the orders page you can check the status of your recent order. You can see the status along with other important information about your orders such as:
Order name
Associated project
PO number (if applicable)
Open issues requiring action
And more
Exploring orders in timeline view
Want a better overview? Try the Timeline View (top right corner).
It helps you see:
When each order was created
Estimated shipping dates
How orders align with your goals
Viewing Order Details
Click Details on any order to access:
Order BOM – Downloadable in CSV format
Board summary – Viewer and board details
Live board images (if available) – Track production in real time. See an issue? Let us know so we can address it before shipping!
Alternatively, click the Order Name to open the order page and view all information about the order.
Managing Returns (RMAs)
Switch to the Returns tab to see all orders with RMAs. Use filters to find specific RMAs for record-keeping and management.
The Orders page makes managing your orders and returns easy and efficient.