This page connects you to further training opportunities, live and on-demand learning formats, support channels, and ways to engage directly with our CisionOne experts.
Webinars
Participate in live training sessions led by CisionOne experts. Webinars include feature demonstrations, best practices, and live Q&A. Recordings are available for those who cannot attend live.
Live Webinar Sign-Up & On-Demand Recordings
Browse upcoming webinars or watch previously recorded sessions.
On-Demand Content
Access short videos and self-paced learning modules that provide quick training on key workflows, features, and platform navigation.
Explore a collection of short tutorials and feature demonstrations.
Help Center
Find searchable articles, guides, and FAQs covering both foundational and advanced topics. This is the best resource for step-by-step instructions and troubleshooting.
Search by topic or browse article categories.
CisionOne Office Hours
Book a complimentary 15-minute consultation with a Cision trainer to discuss workflow questions, configurations, or feature guidance tailored to your needs.
Contacting Support
Support is available directly within the CisionOne platform through the integrated chat feature. Select the chat icon in the bottom-left corner to begin.
You’ll first be assisted by our virtual assistant, AI Fin, available 24/7 for common questions. If additional help is required, the conversation will transfer to a live support specialist during regional support hours. You can also view previous or active support conversations within the chat window.
