Hello,
Thank you for reaching out!
CityPay allows you to choose how the fee will be deducted from transactions. You can configure this setting as follows:
Access Fee Configuration:
Open the configuration page in your CityPay account.
Choose Fee Deduction Method:
Company: The commission will not be added to the order amount. The specified order volume remains unchanged.
User: The commission will be added to the order amount. For example, if you choose this option and the order amount is $1000, the recipient will receive $1010. After deducting the CityPay commission, the final balance will be $1000, or the amount specified when the order was created.
If you have any further questions or need assistance, feel free to contact our support team.