Hello,
We understand that losing the device with your Two-Factor Authentication (2FA) codes can be concerning. If you find yourself in this situation, you can still regain access to your account using the backup code you received during the 2FA setup process.
Here’s what you need to do:
Locate Your Backup Code: Retrieve the backup code that was provided to you when you initially set up 2FA. This code is essential for restoring access to your account.
Enter the Backup Code: Use the backup code to verify your identity and regain access to your account.
If you no longer have the backup code or require further assistance, please contact our support team for help with recovering your account.
Thank you for your attention to this matter. We’re here to assist you every step of the way.