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How to reset your password?

Updated over 3 weeks ago

If you forgot your password, you can easily reset it:

  1. Go to the CityPay login page.

  2. Below the email and password fields, click “Reset Password.”

  3. Enter your registered email address.

  4. A 6-digit code will be sent to your email.

  5. Enter the received code on the password reset page.

  6. Create a new password:

    • Enter your new password,

    • Confirm it by typing it again,

    • Click “Create New Password.”

After that, your password will be updated, and you can log in to your CityPay Wallet using the new password.

⚠️ Make sure to check not only your Inbox but also your Spam folder.

Your new password must be at least 8 characters long and include both letters and numbers.

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