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How to find your User ID?

Updated over 3 weeks ago

After completing registration and verification, you will be assigned a unique 8-digit identifier (User ID).

This is your personal code used to identify your profile and account.

Finding your User ID is very simple:

  1. Go to your CityPay Dashboard.

  2. In the top-right corner of the screen, you will see the initial of your name.

  3. Click on the initial – this will open your profile window.

  4. In the profile window, right below your first and last name, you will see your unique User ID.

⚠️ Your User ID is a personal identifier. Share it only if requested by CityPay Support or an official partner.

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