Skip to main content

Crypto-asset listing and delisting

What It Is and How It Works

Managing supported crypto-assets is an essential part of maintaining a secure and reliable digital payment ecosystem. You may come across the terms listing and delisting, but what do they actually mean?

This article explains how crypto-assets are added to or removed from the CityPay platform and the factors that influence these decisions.

What Is Crypto-Asset Listing?

Listing is the process of adding a new crypto-asset or blockchain network to the CityPay platform. Once a crypto-asset is listed, users can access the available services associated with it, including:

  • Buying crypto-assets

  • Selling crypto-assets

  • Sending crypto-assets

  • Receiving crypto-assets

  • Storing crypto-assets

  • Transferring crypto-assets

  • Using crypto-assets within supported CityPay services

Before a crypto-asset is listed, CityPay performs a comprehensive evaluation to ensure it meets all technical, operational, and regulatory requirements.

The assessment includes:

  • Compliance with applicable laws and regulatory requirements

  • Technical stability and reliability of the blockchain network

  • Readiness for secure platform integration

  • Sufficient market liquidity

  • Stable infrastructure and network performance

  • AML/CFT and sanctions compliance risk assessment

  • The ability to integrate the crypto-asset safely and securely into the CityPay ecosystem

Once a crypto-asset has been approved, information about its availability and support start date is published on the CityPay website and/or within the platform. From that moment, users can access the crypto-asset in accordance with the applicable Terms and Conditions.

What Is Crypto-Asset Delisting?

Delisting is the process of removing a crypto-asset or blockchain network from the CityPay platform. Once delisted, the crypto-asset is no longer supported for technical or operational use within the platform.

Delisting is never a random decision. It is based on objective factors related to security, regulatory compliance, or technical considerations.

Why Can a Crypto-Asset Be Delisted?

CityPay may decide to delist a crypto-asset in situations such as:

  • Regulatory authority requirements or directives

  • Violations of legal or sanctions requirements

  • Increased compliance or risk concerns

  • Significant technical issues affecting the blockchain network

  • Termination of network support by validators or infrastructure providers

  • Insufficient liquidity or inability to maintain a secure service

  • Internal decisions aimed at improving platform security, stability, or operational efficiency

How Does Listing or Delisting Affect Users?

When a crypto-asset is listed, users gain access to new functionality and additional supported services.

When a crypto-asset is delisted, users should carefully review any notifications published through the CityPay platform and take any required actions regarding their crypto-assets within the announced timeframe.

CityPay provides advance notice whenever possible to ensure transparency and allow users sufficient time to manage their crypto-assets.

Transparency and Security Come First

Listing and delisting are important parts of CityPay's ongoing risk management and platform governance processes.

These procedures help us:

  • Maintain a high level of platform security

  • Comply with applicable legal and regulatory requirements

  • Support reliable blockchain networks

  • Deliver secure and high-quality services to our users

Our priority is to provide a transparent, secure, and compliant environment for managing crypto-assets.

Did this answer your question?