Temporary Issue Resolved
Due to a temporary technical issue, some users may have experienced problems with the display of fiscal receipts in the Paynet app.
As a result, fiscal receipts for certain previously completed transactions were re-sent through the my.soliq and Didox systems.
What Does This Mean?
Please note that all payment transactions had already been successfully processed and completed before the fiscal receipts were re-sent.
No additional payment is required.
Do not repeat the payment.
No further action is required from users.
The re-sent fiscal receipts are provided for informational purposes only and are intended to ensure the correct display and accounting of transaction documents.
Current Status
The issue has been fully resolved.
Fiscal receipts are now displayed correctly in the Paynet app.
All services, including payments and crypto-assets services, are operating normally and without interruption.
We apologize for any inconvenience this issue may have caused and thank you for your patience and understanding.