Changing Your Name or Email in Civic Review
If your name was misspelled or your email address has changed, you can easily update your account information directly from your Civic Review portal. Here's a quick video overview of this process:
Step-by-Step Instructions
1. Log In to Your Account First, log in to Civic Review using your current email and password.
2. Access Account Settings Once logged in, find your name in the top-right corner of the screen and click on it. A dropdown menu will appear. Select "Account Settings" from the menu.
3. Make Your Changes In the Account Settings, you will see fields for your first name, last name, and email address. Make the necessary adjustments and then click the "Update Account Info" button to save your changes.
4. Use Your New Email to Log In: Your username for Civic Review will automatically be updated to your new email address. Remember to use your new email the next time you log in.
Troubleshooting: "Email Already Taken" Error
If you are trying to update your email and receive an "Email already taken" error, this often happens when you have been set up in different organizations with different email domains (e.g., a .org and a .gov email).
If you see this error, you will need to contact an Admin user within your organization or reach out to Civic Review staff. They can remove the old email from your account and add the new one in its place.