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What is Civic's response to Covid-19 (coronavirus)?
What is Civic's response to Covid-19 (coronavirus)?

Read the latest information from Civic in response to the COVID-19 pandemic.

Customer Experience Team avatar
Written by Customer Experience Team
Updated over 3 years ago

COVID-19 has the potential to impact disability service providers and the individuals to whom we provide support. Civic is taking specific action to maintain client and staff safety. The latest information relating to Civic's response to the COVID-19 pandemic will be posted on our website.

As we remain vigilant to the ongoing threat posed by Coronavirus, the following pandemic protocols remain in place across Civic sites and services:

  • All staff and visitors are required to sign in electronically using the Service NSW app when visiting any Civic site

  • Any staff with symptoms of cold or flu are asked to stay home, get tested, and not return to work until a negative test has been received.

  • Temperature Screening is in place across all Civic Sites

  • Known hot spots are circulated daily and anyone who has been at a known hot spot is not permitted entry

  • Social distancing is in place across all workplaces, and COVIDSafe activities planned for clients outside of the home

  • A heightened cleaning regime is in place

  • All staff and visitors must continue to wear masks at work and when on Public transport

  • Visitors from restricted areas and those who are in isolation or have been tested are excluded from all facilities

If you need to contact us about our response to COVID-19

If you have any questions or concerns, please let us know. You can email enquiries@civic.org.au or call 1300 692 484. Please also refer to our website for our most up-to-date information relating to the Coronavirus pandemic.

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