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All CollectionsCivic's response to COVID-19 (coronavirus)
How is Civic communicating with those affected by service interruptions due to COVID-19?
How is Civic communicating with those affected by service interruptions due to COVID-19?

We're committed to keeping in touch with those affected by Civic's response to COVID-19 (coronavirus)

Customer Experience Team avatar
Written by Customer Experience Team
Updated over 4 years ago

We have a dedicated web page which is reviewed daily and updated as required. You should reference this web page daily if you are concerned for the health of a staff member of individual supported by Civic www.civic.org.au/covid19 

We are sending alerts internally and to our clients and family by email. We are also posting significant updates to our social media channels, facebook, Instagram and linkedin.  

We are also distributing guides, alerts and notifications in hard copy across our sites, and are endeavouring to contact those affected by our service interruptions by phone.  

While we move to work remotely, our main phone line will remain open between 9am and 5pm. You can call us on 1300 692 484 or by emailing enquiries@civic.org.au if you have any concerns at any time. 

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