While slippage is a common occurrence in trading and can vary based on numerous factors, we understand that it can sometimes exceed reasonable expectations. If you believe you have experienced excessive slippage, please contact us at support@ckcapital.co.uk for an investigation.

Note: We do not investigate slippage-related queries that occur during high-impact news events due to the volatile conditions during these times. We urge all traders to stay informed about news events and the associated risk of slippage.