If you're reading this, you're probably new to Claap. Welcome onboard!
We want to ensure you have all the information you need to make the most of Claap. Below is a comprehensive guide to our licenses, roles, and workspace plans. This guide is designed to be straightforward and helpful, whether you're just starting out or looking to deepen your understanding of Claap's features.
User Roles
Your role in Claap is key to how you collaborate and interact within the platform. We offer three roles:
Member: The foundational role for users, suitable for everyday tasks and collaboration. Members can:
Create & share recordings
View & comment on videos
Admin: This role is designed for users who need more control and management capabilities in the workspace. Admins can:
Change workspace settings
Invite new members
Plus everything Members can do
Owner: The top-tier role, ideal for those managing and strategizing at the workspace level. Owners can:
Delete the workspace
Plus everything Admins and Members can do
Workspace plans
Whatever your team needs, we’ve got a plan:
Free Trial: members automatically benefit from the features of a Pro license for 14 days.
Paid Plan: users of any role can choose any license. This means even Owners and Admins having the option to choose a Basic license.
Free Plan: each new user added is assigned the role of an Owner. If transitioning from a Paid Plan or Free Trial to a Free Plan, existing members retain their roles but are assigned a Basic license.
User Licenses
You can purchase different licenses for different users, without the need to have everyone on the same licence.
We offer three types of licenses, each tailored to different needs:
Basic License: This is our free option, offering essential features at no cost.
Starter License: For $10/mo you can Share quick video updates and get feedback on your work.
Pro License: Priced at $30/mo, this is our premium option, packed with advanced features like automatic meeting recordings powered by AI.
Permissions & features for each license
Below you can find an exhaustive recap of what the permissions and features available for each license:
Feature | Basic | Starter | Pro |
Create direct recording | ✅ | ✅ | ✅ |
Create recording within channel | ✅ | ✅ | ✅ |
Manage claap/channel members | ✅ | ✅ | ✅ |
Max channel permission | Full access | Full access | Full access |
Max claap permission | Full access | Full access | Full access |
Manage workspace members | Owner/Admin only | Owner/Admin only | Owner/Admin only |
Manage workspace | Owner/Admin only | Owner/Admin only | Owner/Admin only |
Delete workspace | Owner only | Owner only | Owner only |
Manage workspace Slack integration | ✅ | ✅ | ✅ |
Star a channel | ✅ | ✅ | ✅ |
Resolve comments | ✅ | ✅ | ✅ |
Follow a claap | ✅ | ✅ | ✅ |
Starter Features 👇 |
|
|
|
Unlimited videos | ❌ (10x) | ✅ | ✅ |
Video uploads | ❌ | ✅ | ✅ |
Video downloads | ❌ | ✅ | ✅ |
Video duplicates | ❌ | ✅ | ✅ |
Video editing | ❌ | ✅ | ✅ |
Video Insights | ❌ | ✅ | ✅ |
Automatic transcription | ❌ | ✅ | ✅ |
Teams | ❌ | ✅ | ✅ |
Create channels | ❌ | ✅ | ✅ |
Private channels & claaps | ❌ | ✅ | ✅ |
Advanced link settings | ❌ | ✅ | ✅ |
Advanced roles for collaboration | ❌ | ✅ | ✅ |
Workspace privacy preferences | ❌ | ✅ Owner/Admin only | ✅ Owner/Admin only |
Pro Features 👇 |
|
|
|
Unlimited recording time | ❌ (10mn) | ❌ (30mn) | ✅ |
Meeting automatic recording | ❌ | ❌ | ✅ |
Speaker Insights | ❌ | ❌ | ✅ |
AI Summary | ❌ | ❌ | ✅ |
AI Copilot | ❌ | ❌ | ✅ |
Zoom integration | ❌ | ❌ | ✅ |
Custom theme | ❌ | ❌ | ✅ |
Priority support | ❌ | ❌ | ✅ |
Recording Limits
How many claap videos you can record and their duration is directly linked to the type of license you have. This makes it easier to understand your recording options.
Access and Permissions
Every Claap user, irrespective of their role or license, can enjoy Full Access permissions on any claap or channel. This ensures everyone has the flexibility and control needed for effective collaboration.
Guests and Visitors
Guests are external and infrequent users who were invited directly to claaps or channels via email, but not to the workspace itself. They have a Claap account and can comment on claaps shared with them, but cannot edit them or create their own claaps.
Visitors are external and infrequent users who were invited directly to claaps or channels via share link, but not to the workspace itself. They can access public claaps and channels but can't edit them, add comments, or create their own claaps.
How to assign roles and licenses
Here's how you can assign the correct roles and licences to members of your workspace:
Log in to your workspace.
Go to
Workspace settings
.Go to
Members
.Next to the name of each member, choose the appropriate role and/or license.