Go to Settings (Bottom left corner)
Go to Groups
Click on Support issue tile mapping and inbox options
Find the relevant flow
Notice: Make sure the channel and tile name matches the flow you want to map.
The channel is web or store. If you are in doubt, you should use the web channel
The tile name will be "missing-translation" if there are multiple flows on the same channel, simply map all of them to the status.
Under the column Map to status select the status you want to map to.
If you have groups enabled, you can click "Move to group" to select a group outside of your currently selected group
Note: If you have multiple groups that all have the same status with the same color, it may be a good idea to call the status "Status1 (Group1)" for example to be able to identify it from "Status 1 (Group2)"