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How to create a personalized signature for the b2b & b2c chat
How to create a personalized signature for the b2b & b2c chat

Personalize your messages to customers and partners with signatures

Claimlane Support avatar
Written by Claimlane Support
Updated over 2 months ago

Signatures are based on your profile. Thus, if you have a personal profile for Claimlane, you can create a personalized signature for your responses in the chat.

You can define a signature individually for b2b chat and for b2c chat.

From your account, click your profile icon, and select "Administrate account".

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From here, click "edit profile" and change your personal signature for the b2b and b2c chat.

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The signature allows text and links. Not images.

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