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I don’t have access to Claimlane

Support team avatar
Written by Support team
Updated over 7 months ago

1. You Have Received an Invitation but Haven’t Registered/Accepted It

• Solution:
• Search your mailbox for the email titled “Invitation to use Claimlane.”
• If you can’t find the email, contact support@claimlane.com and inform us which supplier has invited you.


2. Someone Else Created the Profile but is No Longer Part of Your Organization

• Contact support@claimlane.com.
• Provide your store name.
• We will add your new email to the existing account and disable the old user if needed.

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