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Make customers confirm address
Make customers confirm address

Confirm address (with video guide)

Claimlane Support avatar
Written by Claimlane Support
Updated over 2 months ago

Activate Confirm Address to request customers to enter their address when going trough your self service portal



1. From your inbox view - Click on settings in the bottom right corner
2. Choose self-service portals
3. Manage the portal you want to configuration
4. Choose the flow in the menu to the left (needs to be activated for each flow)
5. Scroll down and find the "confirm address" box

Now all clients will be presented with an address form


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