1. From your Claimlane inbox click on 'settings' in the bottom left corner
2. Choose ' Brands '
3. Click on ' Manage Flows '
4. Scrool down and see the options to configure, here its possible to disable, require or make questions optional.
how do i ask for a picture of the receipt when a store is creating a tickets towards my brand
Written by Claimlane Support
Updated over a month ago