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Suppliers: How to change B2B settings

Suppliers: How to change B2B settings

Claimlane Support avatar
Written by Claimlane Support
Updated over 2 weeks ago

As a supplier, you can change what information is required by retailers, when they submit tickets.

You can choose what is mandatory, optional, and what to disable.

How to change the setup?

  1. Go to settings (from the inbox)

  2. Select Brands

  3. Select Manage flows

  4. Choose if you want to edit the claims, returns, or delivery flow. Here you can also chose if an option should be available or not.


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  5. Make your adjustments.

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