At Clapp, the security of your funds is our top priority. We employ several robust measures to protect your assets and personal information:
Two-Factor Authentication (2FA): We require enabling 2FA for an extra layer of security. This requires you to enter a unique code from an authenticator app in addition to your password, making it significantly harder for unauthorized access.
Account Freeze: In the event of suspicious activity or if you believe your account has been compromised, you can immediately freeze your account. This will temporarily block all transactions and prevent any unauthorized access to your funds. You can then contact support to investigate the issue and regain access to your account securely.
We are continuously evaluating and updating our security measures to stay ahead of evolving threats and ensure the highest level of protection for our users.