I Cannot Find My Account!
CLASS101+サポートセンター avatar
Written by CLASS101+サポートセンター
Updated over a week ago

🟨I cannot log into my account.

There are several reasons users may experience difficulties when attempting to log in.

Related error message: ‘ID or password is incorrect.’

If you are unable to locate your CLASS101+ lD, you should first double-check your login method if it was linked to your social logins like Google.com or Facebook.

Please be aware that your email addresses must match the registered e-mail address on the CLASS101+ account.

🟨How do I reset my pw?

If you try to sign in through your social login method and forget your pw, you should change your password from Google.com or facebook first, and re-sign into CLASS101.

If you try to log in through CLASS101 email/pw you can see the password reset option on the website.

If you continue to have difficulties, please contact us through the chat on the website, or email us at support@101.inc.

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