Skip to main content

Online Session Redemption

Enable session redemption to allow students to use valid, unused sessions from previously purchased packages during online booking.

D
Written by Dhwani S
Updated this week

Classcard can permit students to redeem a valid unused session from a previously bought package.
โ€‹
To enable this option, follow these simple steps:

  1. Navigate to the Online bookings menu and click on Settings under Setup.

  2. Click on the Preferences tab and scroll to the Session redemption and class cancellations section.

  3. Click on the first checkbox to enable the option for redeeming sessions.
    โ€‹

Session redemption

๐Ÿ’ก While the student is checking out during their current online booking, Classcard will immediately prompt the student if they would like to redeem a session (of the same subject) of a package they had previously bought.

โš ๏ธThe session redemption option only applies if the package is still valid. By valid, we mean that the sessions should not have passed their validity date or should have no validity date attached to them while adding a new invoice. Also, this only applies to packages paid by the student.


โ€‹

Did this answer your question?