Firstly, for this to work correctly, you should make sure you've already signed up for a video meeting conference service such as Zoom or Google Meets. We recommend Zoom for this to flow efficiently for your customers and students. 

Secondly, you should set up a scheduled meeting inside your service, as you will need to get the meeting URL which will later be pasted into your class online settings. Take a look at some typical settings which Zoom offers below when scheduling a meeting, such as a video hosting for hosts and participants, along with recurring date settings. 

Recurring Meetings  - Zoom provides you with the option to add recurring meetings using the checkbox shown in the screenshot below, which is just below the date options:

Once you have scheduled your event, either with Zoom or any other service, you will need to get the meeting URL to use within your class settings - this can be sent to your customers, and will also be used to show your meeting inside the customer portal. An example below shows how we can get this meeting URL with Zoom. 

After clicking into your Zoom meeting, you will need to click into "Show Meeting Invitation", or alternately you can paste the invitation somewhere to get the URL required. The screenshot below shows specifically the URL which is required:

Now it's time to enable the online settings for your class, where your customers can join them inside their portal, and where you can also send bulk emails out with information on how they can join (automatically). 

Navigate into the class you wish to turn online and click on the Online Class tab. You will be shown something similar to the below screenshot:

Next, click on the Enable Online Class button, which will provide you with some further settings to add, on the right-hand side of your computer screen. Check the screenshot below, which shows us inputting the meeting URL, followed by a brief description which customers will see inside their online portal.

Once you have entered those important details, click on the Save button in the bottom right-hand corner. After you have completed those steps, you may send invites to the customers who are associated with the class by clicking on the send invite to customers button. The email will look similar to the screenshot below. You will see that the customer has a choice to either log in to their portal (to get the best experience with Zoom) or to click on the URL below if they're not registered on the portal, or if they're having technical difficulties.

Please note: you can only send the invitation to all customers attending this lesson.
If there are some new-joiners, ask them to log into the customer portal and join the class in 'Classes' > 'Upcoming lessons' or send a personal email with meeting details.

When you're ready to start your meeting, all you need to do in Zoom is click on start. Depending on the meeting service provider you're using, we recommend you check their help guides on how to manage their controls.

After adjusting your settings and following those steps, your customers will be able to log in to their portal and will be greeted with a join online button next to their upcoming classes, if the class has been enabled as an online class.

The screenshot below demonstrates this:

It's important to note here that sometimes you may wish to display a disclaimer before the customer joins the online video. You can set this disclaimer in by navigating to your policies, via the side menu in Class Manager under Settings > Company > Policies

You can then enter your disclaimer in the online video disclaimer box provided. This will show to the customer after they click on the join online button within the portal. A screenshot of what this might look like is below:

If Zoom has been used for the meeting URL, after the customer clicks on agree and continue, they will be met with some class details, along with the description you entered earlier. They will also have a box below, with your online class

If Zoom has not been used, the customer will just be re-directed to your meeting URL after they click on join online, instead of the box in the screenshot above. This is why we primarily recommend using Zoom.

That's it! Your customer is all set to go, and you're ready to start your dance class. 

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