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What if I decide I don't want or need the loan after signing my agreement?

Rimel avatar
Written by Rimel
Updated over 6 months ago

How to Cancel Your Loan Within the 14-Day Cooling-Off Period

If you have recently accepted a loan but have changed your mind, don't worry! You have the right to cancel your loan within 14 days of accepting it. This is known as the "cooling-off period". Here's everything you need to know about cancelling your loan within this time frame.

What is the Cooling-Off Period?

The cooling-off period is a 14-day period in which you can cancel your loan without any penalties or fees. This is a legal requirement for all loans and gives borrowers the opportunity to change their mind and cancel the loan if they no longer need it.

How to Cancel Your Loan

If you have decided to cancel your loan within the 14-day cooling-off period the quickest thing to do is to let us via an in app message. Alternatively you can

  • Email us at hello@kravings.com

  • Call us on 03330 382429 or;

  • Write to use at Kravings, PO Box 1289, Uxbridge, UB8 9PS

Once you have completed these steps, your loan will be cancelled and you will no longer be responsible for any payments or fees associated with it.

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