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How to change the date of my Direct Debit in the app

Step by step video and instructions on how to change your Direct Debit date in the app

Claire avatar
Written by Claire
Updated over 4 months ago

Step 1: Open Loan Details

  1. Open the Kravings App and log in to your account.

  2. Locate your loan (e.g., "Dream Vacation in this example").

  3. Scroll down and tap on "Change payment date" under the options.


Step 2: Select a New Payment Date

  1. You will see your current repayment date (e.g., the 12th of each month).

  2. To change it, select a new date from the calendar (e.g., 24th of the month).

  3. Tap "Confirm" to proceed.


Step 3: Review Interest Calculation

  1. The app will notify you that changing the payment date may result in a slight interest adjustment.

  2. The message ensures that the adjustment will be minimal and transparent.

  3. Tap "Okay" to proceed.


Step 4: Confirmation of Change

  1. Once your new payment date is set, you’ll receive a confirmation screen.

  2. It will confirm that your repayment date has changed successfully (e.g., from the 12th to the 24th).

  3. Tap "Done" to finalise

  4. e the update.


✅ Success!

Your Direct Debit repayment date has now been updated 🎉. Future payments will be deducted on the new date.

Video showing how this done with step by step explanation

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