Supported deposits up to $5,000 daily
Your daily deposit limit depends on the type of deposit received into your Cleva account. Note that this limit is applied to deposits received in a single day (daily limit).
Here are the categories of deposits we support up to $5,000 daily.
Freelance platforms: Payments from any freelance or payroll platform. E.g., from Upwork, PayPal, Payoneer, Deel, Rippling, Amazon, Etsy, Airbnb, and all such platforms.
Third-party payments (through platforms): We also support payments from your friend's PayPal, Wise, Revolut, and other platform accounts. E.g., from John Doe's PayPal account to Tobi Balogun's Cleva account.
Business payments: Payments from a business account to your Cleva account for services provided. E.g., from XYZ technologies to your Cleva account for services rendered.
From family: Payments from family with the same last name. E.g., from David Balogun to Tobi Balogun.
From yourself: Payments from yourself to your Cleva account. E.g., from Tobi Balogun Wise's account to Tobi Balogun Cleva's account.
Stablecoins: These are payments received via supported networks like USDT(TRON – TRC20), USDT (Ethereum – ERC20), and USDC (Solana). They are pegged at a minimum of $10 per deposit.
Supported deposits up to $1,000 daily
Here are the categories of deposits we support up to $1,000 daily.
Third-party payments: These are payments you receive from a personal bank account. E.g., payments from Mary Kane's bank to Tobi Balogun's Cleva account. These deposits must be within the limit of $1,000.
Important notes
Third-party payments above $1,000 will be rejected and returned to the sender.
Always ensure you have documents to prove your relationship with the sender. Even for payments below $1,000, we might still reach out to learn more about the sender.
Payments that do not have sufficient documentation and source of funds will be rejected and returned.
Summary of acceptable deposits and their limits
Deposit (to your Cleva account) from: | Daily limit |
Business accounts, e.g., from XYZ Technologies | $5,000 |
Platforms, e.g., from Upwork, Wise, Payoneer, Amazon, PayPal, etc. | $5,000 |
Yourself, e.g., from Tobi Balogun to Tobi Balogun | $5,000 |
Family with the same last name, e.g., from David Balogun to Tobi Balogun | $5,000 |
Individual bank accounts, e.g., from John Doe's bank account | $1,000 |
Deposits above $5,000 from businesses, freelance, yourself, or family
$5,000 - $20,000
You can receive this, but you would need to provide concrete documentation to confirm the source and reason for the payment from the sender.
In cases where concrete and satisfactory documentation are not provided, the deposit will be rejected and returned. Please note that such cases will first require extensive review by our compliance team before the return is processed, and that could take some time.
Above $20,000 from businesses, freelancing, or yourself
Not supported at this time and will be rejected.
FAQs
If my payment is a business or freelance payment, could it still be flagged?
Yes. Deposits received on Cleva are reviewed to manage risk. We may flag a payment and need to reach out to you for more information. In this rare case, you'll receive an email, and you can provide context on the payment to aid the review process.
What is the limit for transfers from my Cleva account to my Nigerian account?
Your transfer limit depends on your Account Tier. Kindly find your limits within your app when you log in and go to Settings > Transaction Limit.
Why could my payment be rejected?
There are a number of reasons payments could be rejected by our bank partner. For instance.
Payment details provided on the receipt are different from information on your account, e.g., name, account number, etc.
The sender of the funds recalled the transaction as unauthorized.
The deposit is above the accepted limit.
Lack of clarity as to the relationship between the sender and the beneficiary.
If you feel that at payment was unjustly rejected, please feel free to reach out to us for a review.
Note: We kindly ask that you follow our policy on deposit limits in order to avoid deposit issues. If you ever have a question about receiving large deposits, feel free to reach out to us via in-app chat or email, and we'd be glad to provide answers and the relevant support needed.