Help Center
Find the information you need to help you throughout the loan process!
By Kayla1 author45 articles
- Climb application tutorial video
- I'm having trouble submitting an application. What should I do?
- How do I talk to a Climb team member?
- Who is Persona?
- How much should I borrow?
- Do I have to borrow money if I apply?
- Will applying affect my credit score?
- Why is my application still processing?
- How do I submit pending documents?
- Where is Climb licensed to lend?
- I was approved for a deferral. What now?
- Loan Servicers You Need to Know
- What is the late fee policy?
- Is there a grace period for late payments?
- I need to change my payment
- What if I miss a payment?
- Can I submit International Payments?
- Can I pay off my loan early?
- Who do I make my loan payments to?
- How do I connect my account for automatic payments (Autopay)?
- What if I'm having trouble paying back my loan?
- How do I request a loan deferment?
- How do I change my payment and billing information?
- What is a loan servicer?
- Who is University Accounting Service (UAS)?
- Why does Climb partner with a loan servicer?
- How do I set up my UAS account?
- How do I log in to my UAS account?
- How do I contact my loan servicer?
- How do I set up my account for automatic payments (Autopay) through UAS?
- How do I sign up for electronic statements?
ClimbPay Platform - Student FAQ
FAQ for Students using Pay-As-You or Cash Upfront