School FAQ

Answers to Our Most Commonly Asked Questions.

Marie Stromme avatar
Written by Marie Stromme
Updated over a week ago

In this article, we've provided answers to our most commonly asked questions. If you don't find an answer to your question, browse more how-to articles or send us a chat message using the icon in the bottom right corner of your screen.

My Clinical Site Partner Asked Me to Join. How Do I Get Started?

Clinical sites can use Clinician Nexus to manage their student rotation offerings. They'll need to connect with you so students can be added to rotations at their facilities. The sites may reach out to you directly about getting started. The first step is to sign up on Clinician Nexus, then begin setting up your school!

Students Completing Elective Rotations Need Me to Join. What Do I Do Next?

Students can search for and apply to elective rotations through Clinician Nexus. Some clinical sites will require you to complete one or more steps/provide documentation for a student, prior to them starting a rotation.

How Do I Add Students?

In order for students to be scheduled into rotations you will need to upload student information. 

To add students, click the Students tab from your left navigation menu. Next, click Add student from the submenu to add students individually, or click Import from spreadsheet to add students in bulk through a spreadsheet upload. Students you add will automatically receive an email invitation to get started.

How Do I Schedule Rotations?

If you've already added students and now need to schedule them into rotations at a partnering clinical site, click +Schedule students from your left navigation menu. Next, select the agreement applying to the rotation and the capacity. Add the student(s) in the following dropdown and the date range. Optionally add a comment and click submit.

What if Expected Rotations or Slots are Missing?

If you are attempting to schedule students into rotations, but the service area or timeframe isn't listed in the dropdown section, you'll want to reach out to your partnering clinical site to ensure the configurations you've agreed upon are reflected in Clinician Nexus.

My Students Need Help with Completing Onboarding Steps. What Should I Do?

If students have difficulty getting started or using Clinician Nexus, you can direct them to browse our Student Help Center. They can also reach out to us directly by logging into Clinician Nexus and clicking the chat icon in the bottom right corner of the screen.

Have more questions? Please reach out by clicking the chat icon in the bottom right corner of your screen from 8am-6pm CT, Mon-Fri.

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