If you're trying to create a Clinician Nexus account and receive an error message that your email address is already registered, this is likely because your school coordinator has started the account for you already.
In this article we will cover steps to take:
- Check your email for an invitation
- Reach out to your school coordinator
Check your email for an invitation to join Clinician Nexus
When a school coordinator initiates an account for you, an email invite is automatically sent to the email address that your coordinator entered for you. So, if you're getting an error message that your email address is already registered, please:
- Check your email inbox for a message from firstname.lastname@example.org inviting you to join Clinician Nexus.
- If you don't find the email in your inbox, please check your junk/trash/spam folder.
If you find the invitation, follow the link in the email and you'll be able to set up a password and get started!
Reach out to your school coordinator
If you can't find the email invitation, please reach out to your school coordinator and ask them to resend the email invite if you didn't receive it the first time.
Directions for school coordinators on how to resend invitations to students: click here.
If afterwards you are still receiving an invitation email, confirm your email address, and/or other communications from Clinician Nexus, please click here for guidance.
Still have questions? Please reach out to us by clicking the chat icon in the bottom right corner of your screen.