Dear Residents and Families,

We are pleased to announce that the annual FACILITYNAME Open House will take place on [DATE] from [TIME] to [TIME]. Please join us in the [LOCATION] for [FOOD AND BEVERAGES]. We look forward to seeing you and your family soon!

[FACILITY POINT OF CONTACT NAME]

Dear Residents and Families,

Fall flu vaccine season has arrived at FACILITYNAME! If you are the responsible party for one of our residents, you will be receiving a flu vaccine consent document via email for the required signature. Please sign and return in a timely manner to [NAME AND EMAIL] so that we are able to start administering by [DATE]. Our goal is to protect your loved ones and our staff by not spreading the flu. Please contact [ NAME AND EMAIL/PHONE NUMBER] if you have any questions.

Thank you,

[FACILITY POINT OF CONTACT NAME]

Dear Residents and Families,

This is to inform you of an update in our [TOPIC] policy. This will affect our residents and their families in the following ways:

1.

2.

3.

4.

The new policy goes into effect on [DATE]. If you have any questions, please don’t hesitate to contact [NAME] at [EMAIL/PHONE NUMBER].

Thank you!

[FACILITY POINT OF CONTACT NAME]

New Resident Welcome Message

Dear Residents and Families,

Our team at [FACILITYNAME] wish you the most cordial welcome! We are pleased to have you join our community, and we hope that you can feel at home in your new environment.

As a follow-up to our initial admission meeting, we wanted to remind you of the services available during your stay:

[FACILITYNAME]’s ultimate goal is to provide you and / or your loved one excellent health care in a safe, comfortable, and secure environment. [FACILITYNAME] is always looking for opportunities to improve the quality of our services. If you have any recommendations, please feel free to contact us at [FACILITY-PHONE-NUMBER].

Thank you,

[FACILITY POINT OF CONTACT NAME]

Resident Post-Discharge Wellness Check-In

Dear Residents and Families,

It has been a few days since your return home, and we wanted to check-in and see how you are progressing. Have you been experiencing any concerns with your health that you feel may require some support?

Caring for residents and keeping them safe continues to be our top priority. We wanted to take this opportunity to remind you that we have the following outpatient services:

If you have any questions about our services, or would like to schedule a follow-up, please contact us at [FACILITY-PHONE-NUMBER].

Thank you,

[FACILITY POINT OF CONTACT NAME]

Resident Discharge Return Within 30 Days

Dear Residents and Families,

It has been a few days since your post-discharge wellbeing check-in, and we wanted to make sure everything is still progressing as expected. Have you been experiencing any concerns with your health that require some support?

Caring for residents and keeping them safe continues to be our top priority. We wanted to take this opportunity to let you know that you can return to [FACILITYNAME] should you find you still require care, even after you have been discharged.

If you would like to schedule a follow-up, please contact us at [FACILITY-PHONE-NUMBER].

Thank you,

[FACILITY POINT OF CONTACT NAME]