If you are unable to log in using the verification code, please follow the steps below to troubleshoot:
1. Verify Login Email
Ensure the email address you entered matches the one used to register your account, with no spelling errors.
If you are unable to verify or access the original email, please contact customer support ：support@clipto.com for assistance.
2. Check Email Receipt Status
Log in to your email account and check folders such as "Inbox," "Spam," or "Promotions" to confirm whether the verification email was mistakenly filtered or categorized.
If the verification email has been deleted, return to the login page to resend it.
3. Subscription Status Exception Handling
If your account still displays a free plan after subscribing, please email support@clipto.com. Our support team will verify and restore your account status.