Updating Data

Automatic and manual updates in Clockwork

Fady Hawatmeh avatar
Written by Fady Hawatmeh
Updated over a week ago

As long as a connection is maintained between Clockwork and your source accounting system, your financial data will be automatically updated every hour in Clockwork. At any time, you can also go into "Settings" -> "Connected Data" to perform a sync, simply by clicking the "sync now" button. This is useful if you've just made a change in your source accounting system, and you'd like to immediately see it reflected in Clockwork.

*Note - only the Master Admin can perform this function.

Why hasn't my data been updated for more than a day?

If there is a problem with your source accounting system's API, Clockwork may temporarily lose its connection, which interrupts the automatic updates. If such a disruption occurs, all you need to do is head into the "Connected App" area in your "Settings" and click the "sync now" button. This will reauthorize a connection with your source accounting system and automatic updates will resume.

Need additional help? Reach out to our support chat in the bottom right of your screen any time you have questions!

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