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Professional User FAQ
For dental professionals looking for work
What is Cloud Dentistry?
How do I find work on the platform?
What should I do if my booking is canceled at the last minute?
What is the Instant Payout Feature?
How do I create a profile and go live?
What are booking requests?
Can I share contact details and organize work assignments via the messaging system?
I applied for a job posting. Now what?
How do I set or update my schedule?
What should I do if my schedule changes frequently to avoid getting requests when I'm unavailable?
What does an orange background mean on my dashboard "Is your schedule up to date?" reminder?
Same-Day Bookings: Is it Possible?
What should I do if an office wants to change my confirmed hours?
What happens if I do not show up to an office after accepting a booking request?
What is guarantee pay?
Can I negotiate my rate?
Do I pay to use Cloud Dentistry?
How do I get paid?
How do I get my tax documents?
How does Cloud Direct Pay work?
Do I Need to Complete a Timesheet?
Is it legal to be considered a subcontractor?
How can I leave a review after an appointment?
How do I access my reviews?
What exactly is the messaging system?
What if the Appointment Address is Incorrect?
What steps should I take if I arrive at a dental office and it's closed or I'm denied entry?
Can I prevent certain dental offices from seeing my profile?
How do I manage notifications and emails?
What if I need to take a break or deactivate my account?
What should I do if I encounter a problem?
How do I change my profile from Dental Assistant to Dental Hygienist?
How Does My Profile Get Approved on Cloud Dentistry?
How Do I Enter My License on Cloud Dentistry?
How Do I Enter My Graduation and Board Exam Date on Cloud Dentistry?
How Do I Upload My Photo ID on Cloud Dentistry?
How Do I Register for Student Webinars on Cloud Dentistry?
How long will it take to get my continuing education certificate?
How can I download my continuing education certificate?
How do I get my profile approved?
What is required to get bookings?
How do I cancel a booking I cannot attend?
How Do I Participate in the Externship Program on Cloud Dentistry?
How Do I Opt Out of the Externship Program on Cloud Dentistry?
What is the Externship Program?
When Can My Student Profile be Approved as a Professional?
What to Do After I Get My License Number After Taking State Board Exams
Why Should I Change My Profile from Student to Professional on Cloud Dentistry?
It's been more than 5-7 days, and I still haven't received my certificate. What can I do?
I am receiving a "Missing Parameter" error when attempting to download my continuing education certificate. What should I do?
Is there a fee for job seekers to use the platform?
How long will review/approval take?
Why does my profile need to be reviewed?
What is Cloud Dentistry?
How does Cloud Dentistry work?
Continuing education: Upon entering my email to download my certificate, I am receiving an "Email not recognized" error.
How do I register for an upcoming Continuing Education course?
Why can't I register for a specific continuing education course?
Does my state accept this continuing education certificate for licensure?
Can I rewatch a continuing education course through a recorded version?
Help! I can't log in to watch a continuing education course.
Are continuing education courses free to watch?
How Can I work while in Hygiene School?
How do I upload a Photo ID or Driver's License?
How to Upload Certificates to Your Profile
I am a Dentist but I want to accept Hygiene assignments.
I referred someone but I do not see my referral bonus.
How do I enter my direct deposit and tax information into my Cloud Dentistry profile?
How to Add the Cloud Dentistry Widget to Your Phone
How to Get the Background Check Badge and Attract More Job Opportunities