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Understanding the Clients Portal in Cloudbrand

Support Team avatar
Written by Support Team
Updated over 2 months ago

The clients page (https://cloudfiles.cloudbrand.io/clients) is your contact management center in Cloudbrand. Despite the name, this area isn't just for clients - you can add all your business contacts including leads, prospects, and other recipients.

How Organizations Work

In Cloudbrand, we organize contacts using an organization structure. When you add a new client or contact, they automatically become the default owner of their organization. Don't worry - you can edit and change this ownership later if needed.

Contact Limits

If you're on a paid subscription, there's no limit to how many clients or contacts you can add to your workspace. Your contacts can also invite their team members, creating a collaborative environment.

Free plan users have more restrictions:

  • You can add clients and contacts to your workspace

  • However, your clients cannot invite their team members

  • Free workspaces are limited to 1 team member per client or contact

This organization system helps keep your contacts structured while giving you flexibility based on your subscription level.

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