What is Cloudbrand's white-label service designed for?
Cloudbrand's white-label feature is designed purely for professional branding of your business file sharing activities. Think of it like using Stripe for payments - your customers see your brand during checkout, but you manage everything through Stripe's admin panel.
Real-World Use Cases:
Client file deliverables - When you send project files to clients, they access them through an interface that shows your company logo, colors, and branding, making it appear as though you built the file sharing system yourself
Partner collaboration - Share sensitive documents with business partners through a platform that reinforces your professional brand rather than advertising a third-party service
Team file sharing - Your employees share files that appear to come directly from your organization, maintaining brand consistency across all business communications
Professional presentations - When stakeholders access your shared files, they see a cohesive brand experience that matches your other business tools and communications
What Your File Recipients Experience: When someone accesses files you share through Cloudbrand's white-label service, they see a completely branded experience similar to how customers using Stripe's white-label payment processing see only the merchant's branding during checkout. Recipients interact with your logo, your color scheme, and your professional presentation. There are no "Powered by Cloudbrand" messages, no third-party branding, and no indication that you're using our underlying technology. Even our support system is invisible to them - they would contact you directly for any file-related questions.
What You Experience as the Account Owner: Just like business owners who use Stripe must log into Stripe's admin panel to manage payments, you access Cloudbrand's admin panel to manage your file sharing. We've designed this interface to be as minimally branded as possible - no large Cloudbrand logos, no corporate colors throughout the interface. You'll see only essential footer references containing terms of service, support access, and legal information necessary for account management. This approach mirrors how other major platforms work: when you manage a Shopify store, you use Shopify's admin interface; when you handle Stripe payments, you use Stripe's dashboard.
How does this compare to AI-powered apps and other white-label services?
Our approach follows the same pattern you see throughout the tech industry. Consider popular AI-powered applications like Bolt.new, Cursor, or Canva's AI features. These apps provide seamless, fully branded experiences without mentioning OpenAI or Anthropic - that's perfect white labeling for users. However, when Claude servers experience downtime or ChatGPT has an outage, these apps display error messages revealing the underlying technology. Meanwhile, the companies building these experiences still log into OpenAI or Anthropic dashboards to manage API keys, monitor usage, and handle billing.
Similarly, many "payment solutions" are actually Stripe wrappers using Stripe Connect. While they offer branded checkout experiences, business owners still maintain Stripe accounts, follow Stripe's terms, and their merchants are technically Stripe merchants. This is exactly how white-label services work across industries - customer-facing branding with provider admin access.
What's Included in Cloudbrand's White-Label:
Complete customer-facing rebrand - Your recipients see only your branding, never ours
Team invisibility - Your staff and employees never see Cloudbrand references in their interfaces
Minimal admin footprint - Only essential footer links visible to account owners
No tracking injection - Unlike many platforms, we don't inject code that reveals our presence to tech-savvy users
How much does white-label branding cost and what are the requirements?
White-label branding (removing "Powered by Cloudbrand" references) requires an active Business monthly subscription and is not available on other plans.
Current Pricing Structure:
Business Monthly Subscription ($59/month):
Full white-label access - Toggle off "Powered by Cloudbrand" branding completely
Optional support toggle - You can choose to keep the branding visible to support us (which we genuinely appreciate) or remove it entirely
All Business features included - Complete access to our Business tier functionality
Lifetime Deal Customers: The white-label branding removal was intentionally excluded from our lifetime deals to ensure sustainable business operations. Here's how it works for different lifetime plans:
Pro Lifetime and Business Lifetime:
All features included - You get every feature available in the monthly equivalent plans
White-label access included - Full ability to toggle off Cloudbrand branding
Lifetime value - No ongoing costs for white-label functionality
Launch Lifetime Deals (Stack Social, Deal Mirror, Direct Website):
All Business features - Complete access to Business monthly functionality
Branding toggle excluded - "Powered by Cloudbrand" removal is not included in these specific lifetime deals
Upgrade options available - See below for adding white-label capability
Adding White-Label to Launch Lifetime Deals:
During Active Campaign Period:
One-time payment option - Add white-label capability for $100 (available only during campaign period)
Permanent addition - This becomes a permanent feature of your lifetime account
Limited time offer - This option disappears when the campaign ends
After Campaign Period Ends:
Monthly subscription required - Only way to access white-label is upgrading to Branding removal monthly add-on at $9/month
No lifetime option - We do not offer lifetime white-label additions once campaigns conclude
Subscription flexibility - You can enable/disable the monthly subscription as needed
Why This Pricing Structure: This approach ensures we can continue developing and supporting Cloudbrand while providing fair options for different customer needs. Lifetime deals help us reach new customers, while recurring revenue from white-label features supports ongoing development and infrastructure costs.
Can I upgrade my current plan to get white-label access?
Yes, but upgrade options depend on your current plan and timing:
Current Launch Lifetime Deal Holders:
During campaign - Pay $100 one-time to add permanent white-label access
After campaign ends - Subscribe to Branding removal add-on monthly ($9/month) for white-label access
No future lifetime options - Once campaigns end, only monthly subscriptions are available
Current Monthly Plan Subscribers:
Upgrade to Business monthly - Immediate access to white-label toggle for $59/month
Downgrade flexibility - Can return to lower plans if white-label isn't needed
New Customers:
Business monthly - $59/month with full white-label access
Lifetime plans - Only Pro Lifetime and Business Lifetime include white-label (when available)
Launch deals - May or may not include white-label depending on specific campaign terms
Can I resell Cloudbrand as my own software?
Absolutely not. This is strictly prohibited and violates our terms of service. Cloudbrand is a business tool for your own file sharing needs, not a platform for building commercial software businesses.
What Commercial Reselling Would Look Like (and Why It's Forbidden): Some customers mistakenly believe they can purchase Cloudbrand to sell file sharing services to other businesses, essentially acting as a software provider using our technology. This would involve taking payments from customers, providing them with file sharing accounts, and positioning yourself as the software company. This business model is explicitly forbidden because:
You don't own our software - You're licensing it for your own business use
No commercial distribution rights - Our terms of service prohibit sublicensing or redistributing our technology
Legal compliance issues - Commercial software distribution requires proper licensing, insurance, and legal frameworks we don't provide
Support complexity - We can't provide customer support for your customers, as we have no contractual relationship with them
Proper vs. Improper Use Examples:
✅ Correct Use - Digital Marketing Agency: You run a marketing agency and share campaign assets, reports, and creative files with clients through Cloudbrand. Clients see your agency's branding when accessing files, creating a professional experience. You pay for one Cloudbrand account for your agency's file sharing needs.
❌ Incorrect Use - File Sharing Reseller: You purchase Cloudbrand accounts and sell "file sharing services" to other businesses, charging them monthly fees and positioning yourself as a file sharing company. You're essentially reselling our software commercially, which violates our terms.
✅ Correct Use - Law Firm: Your firm shares confidential documents with clients through a white-labeled interface showing your firm's branding. Partners and associates use the system for client file delivery, and everyone knows it's the firm's tool for professional document sharing.
❌ Incorrect Use - Software Platform Business: You build a "document management platform" using Cloudbrand's API, charge subscription fees to multiple business customers, and market yourself as a software provider. This constitutes commercial redistribution of our technology.
What happens if I try to use Cloudbrand for commercial reselling?
Commercial reselling attempts result in immediate account termination without refund. We actively monitor for unauthorized commercial use and will take legal action to protect our intellectual property. If you're interested in legitimate partnership opportunities, contact our business development team to discuss proper licensing arrangements.
How is this different from "reseller programs" I see elsewhere?
A: Some companies offer official reseller programs with special terms, commissions, and legal frameworks for commercial distribution. Cloudbrand does not offer any reseller program and has no plans to create one. Our business model focuses on serving businesses directly for their own file sharing needs, not enabling commercial redistribution.
Companies like GoDaddy or Duda that offer reseller programs have built specific legal, technical, and support infrastructures to handle commercial partners. Even in those programs, resellers still access the provider's admin portal to manage customer accounts, billing, and support - the white-label experience applies only to end customers, not the business relationship between the provider and reseller.