If your screen is blank and not displaying the content that is currently on the existing schedule, it could mean that there might be an issue with the specific days scheduled on the admin portal. If a schedule is specified to play on a specific day, on the days it is not specified to play, there will be a black screen and no content showing.

To fix this, either add an extra playlist to your current schedule or add the days you require the screen to play content into your existing playlist.

If you are still experiencing a problem, please email support@cloudone.mobi and we will get back to you shortly.


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