If you are experiencing printer problems and no slips are printing at all when you prompt to print, there are a few options that you can explore.

1. Open the Control Panel in TallOrder admin. Click on Hardware andSound and then click on Devices and Printers. Next, ensure that the required printer is listed and selected in order to print correctly.

If the above is not successful, please try the second option below:

2. Firstly, disconnect or sign out from the TallOrder Point of Sale POS. Then, in the sign in page, click on Advanced, click on Reset Sign in and then input your credentials and sign in. From there, click on Printer Settings and then click on the Edit button. This will provide you with a drop down list of printers to select from. here, you can select the required printer from the list and then print out a test page to ensure the correct printer is corrected.

Note: if your printer is not showing up on the list of printers, please contact us.

If you are still experiencing problems, you can give us a call on +27 (0) 72 863 0116 or email us on support@cloudone.mobi for further assistance.

For more information on the TallOrder product, you can visit our website: www.tallorder.mobi

Thanks

Kyle

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