MOST COMMONLY ASKED QUESTIONS

Answers to questions that pop up regularly

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13 articles in this collection
Written by Samuel Choi

How do I delete Announcements?

Announcements
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Written by Samuel Choi
Updated over a week ago

Unable to log in

Log in, access account, page not reacting, log in page is empty
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Written by Samuel Choi
Updated over a week ago

How do I book equipment?

Book equipment, demo video
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Written by Samuel Choi
Updated over a week ago

How do I upload equipment to my lab?

Upload equipment, new equipment, demo video
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Written by Samuel Choi
Updated over a week ago

Can I see a quick demo of the platform?

How to use Clustermarket, platform demo
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Written by Samuel Choi
Updated over a week ago

Is Clustermarket free of charge of Academia?

Cost, free, payment
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Written by Samuel Choi
Updated over a week ago

How can I get customer support?

Customer support, instant help, questions, premium, report bugs, not working, help
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Written by Samuel Choi
Updated over a week ago

How do I delete Projects?

Projects
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Written by Samuel Choi
Updated over a week ago

How many labs, equipment and users can I add to the lab equipment booking system?

Users, equipment, lab, total, how many
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Written by Samuel Choi
Updated over a week ago

Why haven’t I received my confirmation email?

Confirmation email missing
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Written by Samuel Choi
Updated over a week ago

How do I delete a lab?

Delete lab, remove lab
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Written by Samuel Choi
Updated over a week ago

How do I manage/turn off email notifications?

Notifications, email
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Written by Samuel Choi
Updated over a week ago

I forgot my password, how can I reset it?

Password, support, forgotten
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Written by Samuel Choi
Updated over a week ago