While we provide an inbuilt autoresponder mechanism within the Co-Kinetic system, which fires when someone signs up to one of your campaigns, we are not a purpose-built email marketing platform. We don't have the clout, or deliverability of custom-designed email marketing platforms like Mailchimp for example (or indeed any of the other big email providers).
This means that our inbuilt email autoresponders may be more susceptible to being caught by the spam filters than emails sent by these purpose-built systems, which is why I encourage anyone with a subscription to Co-Kinetic to set up a free Mailchimp account.
These two videos explain how you can then set up autoresponders to trigger from within Mailchimp, as soon as a new email lead is added to your list.
IMPORTANT NOTE BEFORE YOU START YOU NEED TO HAVE COMPLETED THESE THREE STEPS FIRST:
Step 1: Make sure you've connected Mailchimp to Co-Kinetic by following the video in this help post
Step 2: Test the connection between Mailchimp and Co-Kinetic by sending a test lead for the social media campaign you want to set up the autoresponder for - help post and video at this link
Step 3: Set up the autoresponder by following along with the video below
These two videos explain how you can then set up autoresponders to trigger from within Mailchimp, as soon as a new email lead is added to your list.
How to set up a welcome email (campaign-specific) when someone signs up to a new campaign (updated May 2020)
How to set up a general welcome email when someone is added to your Mailchimp list