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How to Reset Your Download Area Password

Federico Castro avatar
Written by Federico Castro
Updated over a week ago

If you need to change your password for the Download Area, follow these simple steps:

  1. Go to da.chyronhego.com and log in with your current credentials.

  2. Once logged in, click on your organization’s name in the top right corner of the screen.

  3. Enter your new password. Make sure it meets the following requirements:

    • At least 8 characters

    • Includes at least one letter and one number

After saving your changes, your new password will take effect immediately.

If you run into any issues or forgot your login credentials, feel free to contact our support team for help.

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