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How to collect the System Crash Logs on Mac?
How to collect the System Crash Logs on Mac?
Federico Castro avatar
Written by Federico Castro
Updated over a week ago

How to obtain the crash log - video

Step-by-step

  1. Open the application called Console

    1. Command + space, write Console, and select it

  2. Select the "Crash Reports" section in the console application’s reports menu

  3. Find a report with a process name equal to "java" and the date when the last crash happened

  4. Right-click on the record and select the “Reveal in Finder” option

5. Get this file (.ips) from a MAC and share it with the support team. You can send it via Email, Google drive or WeTransfer.

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