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Instructor Requires Second Camera in Respondus Monitor

A student guide that explains how to enable and use the Respondus Monitor second camera feature

Updated over 2 weeks ago

Respondus Monitor includes an option to require a second camera during an exam. This feature provides an additional viewing angle, enhancing exam security and offering more context during the review process.

Important Limitations

  • Respondus does not control the second device's operating system.

  • Poor lighting, low battery, or unstable positioning may affect video quality.

What You Will Need

  • A second device (phone or tablet recommended)

  • A device capable of scanning a QR code

  • A stable internet connection

Important notes:

  • The second camera must be a separate device (not another webcam plugged into the same computer)

  • No additional app is required—connects through the device browser

Test the second device in advance at:
​https://respondus.com/camera2

Student Experience

When starting the exam:

  1. Complete the standard webcam check

  2. A QR code appears on their screen

  3. Scan the code using the second device

  4. The second camera connects through the browser

  5. Position the device based on the instructions

  6. Once connected, proceed with the exam

During the exam, you should keep the second device:

  • Plugged in (recommended)

  • Stable and unmoving

  • Active on the camera page throughout the exam

Screenshots Provided by Respondus:

Second Camera Instructions page 1: Introduction with Instructions

Second Camera - Instructions "This exam requires the use of a second camera. Use a mobile device with a camera that can scan a QR code. Position the second camera so it shows your screen, keyboard, mouse and face in the video." Continue botton

Second Camera Instructions Page 2: Start Second Camera Setup

Second Camera - Tips. "Plug in the device and enable Do not disturb (if available). Once displayed, keep the video page on your second device active and topmost. Do not change the camera orientation after the recording indicator appears." Set up Second Camera button

Second Camera Instructions Page 3: QR Code

Second Camera - QR code.png

Second Device View: Allow Access

Permissions: Access the Microphone and Camera.

2nd Device View: Ready Confirmation

Mobile_connected: "Position your camera according to your instructor's directions. Select "I'm Ready" to continue. I'm ready button.

Troubleshooting Tips

Common issues and solutions:

  • Device won’t connect:
    → Ensure the QR code is scanned correctly and permissions are allowed

  • Camera permissions blocked:
    → You must enable camera/microphone access in the device settings

  • Unstable video feed:
    → Recommend placing the device on a fixed surface and avoiding movement

Respodus articles:

Setting Up a Second Camera for a Respondus Monitor Exam – Respondus Support

Mobile Permissions for Second Camera in Respondus Monitor – Respondus Support


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