Purpose
The Moodle Support Team functions to ensure Cochise College’s learning management system (LMS) provides an exceptional user experience, functions as expected and securely, and that faculty, staff, and students are supported while navigating the LMS.
Information
Hours & Contact Information
Fall & Spring Semester | Summer Semester |
Monday - Friday 8:00am - 4:30pm | Monday - Thursday 7:00am - 5:00pm |
Closed: Saturday, Sunday, & Holidays | Closed: Friday, Saturday, Sunday, & Holidays
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During regular business hours, you can contact the Moodle Support Team via the following methods:
Phone: (520) 417-4039
Email: cochiseonline@cochise.edu
Chat: Embedded in Moodle (Bottom right corner)
Ticket: Cochise College Technical Service and Support (Category = Moodle Support)
We can assist you with Moodle, Panopto, Turnitin, Respondus (LockDown Browser, Monitor, & 4.0), Ally, and Class for Zoom. Check the Moodle homepage for special Announcements.
After Hours & Other Systems
Need help with your Cochise College account, email, Zoom license, or password reset? Reach out to the Technology Services Help Desk at helpdesk@cochise.edu or call (520) 515-5400.
After hours, you can contact the Technology Services Help Desk via helpdesk@cochise.edu or 520-515-5400.