The purpose of this article is to provide resources for installing and troubleshooting Respondus Lockdown Browser on a Chromebook

You may encounter issues that can often be resolved by following some troubleshooting steps

Please refer to the following documentation from Respondus

Installation and Usage (Plus known limitations):

Can a Chromebook be used with LockDown Browser and Respondus Monitor? (Higher Ed)

What are the computer requirements for installations of Respondus LockDown Browser?

Troubleshooting:

Error: LockDown Browser Session Not Active

Error: Chromebook - Invalid Profile - There is a problem with the URL for this exam

Error: Chromebook - Please update your browser

Error: "Google Chrome OS can't open this page"

Need to Submit a Ticket to Respondus: Click on the Submit a Ticket button at the top of any of the troubleshooting links above.

Look up other Support Articles by using the search box at the top of any of the troubleshooting links above.