The purpose of this article is to demonstrate what to do after receiving a specific error related to the Question bank.

If you fail to find a matching answer in the question_answers database table as in the example below, it is due to a mismatch between what is in the course and what is in the database.

1. Click the More dropdown menu on your course home page

2. Select Question bank from the dropdown menu.

3. Click on the Edit dropdown and select Edit question to edit the first question.

4. In the address bar, change the question id to the number that was in the error message. Hit enter to reload the URL and this will take you to the problem question.

5. Click Save changes. You don’t need to make any additional changes.

That’s it! Now you should be able to import the course. In some cases, you may encounter the error again regarding a different question. If so, repeat the steps and then try to import.

You may also need to go into the course to be imported and delete duplicate blocks such as QuickMail or Calendar.