Every 6 digit verification code changes every 30 seconds, are you 100% sure that you are entering the code before the time run out and the code changes?
If you're experiencing issues with your two-factor authentication (2FA) code not working, here are some troubleshooting steps you can take to resolve the issue:
Make sure you type the code before the 30 seconds run out and the code becomes invalid
Hard close our app and open it again
Verify Internet Connection: Ensure that your device has a stable internet connection. Without internet access, the authenticator app may not be able to sync properly, resulting in codes not working.
Contact Their Support: If none of the above steps resolve the issue, reach out to the support team of the service you're trying to log in to. They can provide further assistance and troubleshoot any potential issues with your account or the 2FA setup.
Remember, the purpose of 2FA is to enhance the security of your account, so it's crucial to ensure that you're able to access it securely. If you're still unable to resolve the issue, don't hesitate to seek help from our support team: codenhagen.io@gmail.com
They're there to assist you in safeguarding your account and resolving any technical difficulties you may encounter.