All Collections
Why do I not receive emails?
Why do I not receive emails?
Kristina avatar
Written by Kristina
Updated over a week ago

When we first make contact with you via email, you will be asked to confirm your email address via a link. It is important that you click on the link included in this email as this gives us permission to contact you in future.

If you have confirmed your email address via this link and are still not receiving our emails then it is possible that our emails are being sent to your spam or junk mail. If this is the case then we would suggest adding Radio Lingua/Coffee Break Languages to your contacts to ensure that future emails are sent directly to your inbox.

If you continue to experience problems receiving emails from us then please contact us directly via our Help Centre and a member of the team will be happy to help you.

Did this answer your question?